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Product complaint

You do have a claim, complaint or comment about one of our products? Please complete the following form in as much detail as possible and attach photos or documents if necessary. We will be happy to check your request and get back to you as soon as possible. Thank you very much!

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Please upload any documents that are helpful or necessary for processing your report - for example photos, proof of purchase or, in the case of reports of allergic reactions, the completed questionnaire on intolerance reactions. If we have any queries, we will contact you by e-mail or, in urgent cases, by telephone. Permitted file types of JPG, JPEG, PNG, PDF totalling a maximum of 10 MB.